When you choose NIJobs as your recruitment partner, you expect results. You want your jobs to be targeted to the largest possible audience of highly skilled job seekers, and you expect to receive applications from relevant, qualified candidates. And rightly so.
The smart technology that drives NIJobs is powerful, even more so now our new platform is live. Matching jobs to candidates is supported by a range of specially developed recruitment products and tools, including Instant Job Match and Job Recommender. Making sure your vacancies are optimised to achieve the best possible results is a must.
This is why, over the last twelve months, we’ve doubled the size of our Customer Service Team. Our experienced, responsive consultants are there to make sure you get the most out of our technology.
Customer Service Lead Robert Flynn says that helping customers get the results they seek is fundamental.
“We put the customer at the centre of everything we do. Myself and my team are driven to ensure you get the best out of our platform. We are a technology business, so it’s our job to make sure that our technology is working hard for you. We take pride in delivering a personable and accessible service, educating and supporting our customers.
Our team know our platform inside out. We have extensive knowledge not just of our products, tools, and software but also of best practices in digital recruitment. It’s our job to keep up to date so you can progress quickly through this stage of the hiring process and move on to shortlisting, interviewing, and hiring. We want to play our part in making your time to hire as short as possible.
We believe in being proactive. We will check in to see how things are going with your job performance and if we spot something that needs a slight tweak, then we will get in touch and talk you through the changes that could help deliver more for your business.”
“With the launch of our new platform, we are expecting an increase in hiring and jobseeking activity in 2023. We are looking forward to bringing customers on that journey with us and ensuring their experience of NIJobs.com is positive and delivers the talent they want to grow their business.
The Customer Service team can support you with the management of your jobs, including posting, editing, refreshing, and expiring job ads. The team can also assist with creating and updating Company Profiles. Finally, the team are happy to provide one-to-one training sessions and job optimisation consultations.
If you would like to talk to a member of the Customer Service team, then please get in touch.