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HAYS Specialist Recruitment

Second Line Support Engineer- MSP

HAYS Specialist Recruitment

  • Lisburn
  • £25000 - 35000
  • Permanent full-time
  • Updated 22/12/2017
  • Roisin Byrne
this job is expired


Medium Sized Managed Service Provider based in Lisburn require 2/3 Line Engineer


Medium Sized Managed Service Provider based in Lisburn require 2/3 Line Engineer

Your new company
Well known Managed Service Provider based in Lisburn require a Technical Support Engineer

Your new role

This role will require you to support a predominantly SME client base.

  • Provide exceptional technical support to end users and team members
  • Manage Service Contracts with help desk & Ticket System
  • Administer, troubleshoot and resolve system issues in a timely fashion
  • Identification of cost reduction opportunities and reporting of savings made
  • Lead and assist with staff members during installations, plan and procurement.

What you'll need to succeed

Qualifications and Experience

  • The ideal candidate will hold an IT degree and must have 5+ years' experience within a relevant technical role.
  • Working knowledge of Server Hardware, Windows Server 2008/2012, Active Directory, VMware, Microsoft Exchange
  • A good understanding of networking principles and troubleshooting including Firewalls, VPN, Switches, Routers, TCP/IP, DNS & DHCP.

Desirable: Knowledge of any of the following would be desirable but training will be given.

  • Server 2008/2012/2016
  • Exchange Server/Mail Servers

What you'll get in return
Depending on experience you should expect a salary of between £25-£35k. This is a permanent role and the full package will include a salary, a pension, overtime payments and the company will invest in your career development through courses, onsite development and technology, working towards certifications.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at

Ref: 3178983_1512676808
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