Job Title: Quality Assurance Officer
Responsible to: Quality Assurance Coordinator
Hours: 37.5 Hours
Contract Term: End March 2022
Pension: 7% Employer Contribution, minimum 1% employee contribution
This post is part of the Belfast Works project, a Belfast wide employment project implemented by a consortium of organisation led by Ashton. The Belfast Works partnership organisations are:
- GEMS NI
- Upper Springfield Development Trust
- Impact Training
- East Belfast Mission
The QA Officer will be part of the Quality Assurance Team to create wider interest in the impact and output of the projects’ outcomes and key performance indicators.
The post holder will work closely with colleagues across Mentoring and Training Services to produce and collate the necessary evidence of the impact of our service provision and coordinate best practice. The QA Officer will also work closely with all stakeholders in raising awareness of the importance of measuring impact and encouraging opportunities for knowledge exchange.
KEY TASKS & RESPONSIBILITIES:
- Contribute to the development, implementation, evaluation and monitoring of the project policies and procedures to measure impact.
- Contribute to the ongoing development, promotion and implementation of the project’s impact strategy.
- Provide support to key stakeholders to ensure the optimisation of the project’s internal and external assessment activities.
- Provide advice and guidance on key issues concerning impact activities and other relevant strategies for the successful operation of the project.
- Establish recording, monitoring and evaluation systems for impact activities and evidence providing regular reports on progress and activities to key stakeholders.
- Identify opportunities for impact measurement and knowledge exchange to promote active collaboration.
- Assess training needs of staff around evidencing impact and contribute to the design and delivery of information workshops.
- Establish strong working relationships with operational managers, co-ordinators, tutors, mentors and other key stakeholders to develop impact measurement and knowledge exchange.
- Perform such other relevant tasks deemed necessary by Management team of the Training & Employment Services to ensure the effective and efficient implementation of the organisation’s action plan.
- Work within and promote existing policies of the organisation, including health and safety, Data Protection & Freedom of Information Acts and equality and diversity.
Status of the Job Description
This job description is not incorporated into the employee’s employment contract. It is intended as a guide and should not be viewed as an inflexible specification and it may be varied from time to time in the light of strategic developments following discussion with the post holder. The post holder will be expected to work to objectives agreed with the line manager.
- Recognised professional qualification Level 3 or above and at least one years’ Quality Assurance experience.
At least 3 years’ Quality Assurance experience within the last 5 years.
- Experience of carrying out internal audits and knowledge of external audit procedures.
- Experience of developing and implementing quality improvement plans in accordance with the objectives of the project and an understanding of the processes involved in Quality Systems.
- Experience of setting high standards to achieve project funded objectives, continually monitoring levels/standards of support and identifying ways of making improvements based strategic evaluation or feedback.
- Valid driving license and access to transport appropriate for the post.
(Ashton is aware that some persons with disabilities may not be able to hold a driving license. If this is the case, please demonstrate how you can fulfill the mobility requirements for the post for which you are applying).
- Experience of Government funded programme guidelines.
- Experience of working in a target driven environment.
- Ability to produce reports and analyse data in keeping with consortium and funder guidelines and Ability to communicate with a range of funders and other key agencies
- Excellent written and oral communication skills
- Sound knowledge of ICT including all Microsoft Office applications (word, excel, powerpoint, outlook, internet etc.)
- Motivating others and excellent interpersonal skills
- Using own initiative and working positively within a team and building good working relationships
- Excellent organisational skills
- Commitment to the development of people in the community
- Mentoring skills and facilitation/group-work skills
- Ability to work flexible hours (including evening work and weekend work)
- Willingness to undertake training required for the post.
- Subject to Access NI enhanced clearance.
To be considered for this role you will be redirected to and must complete the application process on our careers page. Only completed applications will be considered. To start the process click Apply Now button below.
Closing date: 7th February 2020