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Capita PIP

Part Time Receptionist - Dungannon

Capita PIP

  • Dungannon Area
  • £10000 - 15000
  • Permanent part-time
  • Updated 04/12/2017
  • Christine Allen
this job is expired


Capita PIP are currently recruiting for a Part Time Receptionist for their Dungannon Clinic. Apply today by emailing your CV to


Part Time Receptionist:

We have a fantastic opportunity to use your exemplary customer service skills. Capita are looking for a receptionist to work at our Dungannon Clinic.

You will be the first point of contact, greeting and checking in claimants attending clinics for their scheduled Personal Independence Payment (PIP) assessment.

The role is 14 hours per week, rotating shifts between 7.30am & 6.30pm Monday to Friday. Salary £15,136.88 (pro rata)

Duties Include:

•Review and familiarise appointment emails and / or online appointment system for the day
•Manage claimants in the diary for the day
•Check system for updates from the contact centre and adjust accordingly
•Opening / closing venue
•Lock / unlock computer equipment daily, ensuring it is safely stored away if left unattended.
•Door entry management - identify and validate attendee(s).
•Meet and greet attendees and book as arrived online and in the diary
•Alert the respective Disability Assessor of new arrivals
•Update the respective Disability Assessor of non-attendees
•Show attendees to rooms
•Familiarise, be vigilant and check against HSE regulations at all times
•Be aware of the general presentation, upkeep and tidiness of the clinic
•Be familiar with emergency procedures and take necessary actions if and when needed 

Key Skills & Experience:

•Polite and attentive manner
•Good verbal and written communications
•Good Time Management
•Accuracy of use of the IT systems
•Be willing and able to work without supervision
•The ability to work with people from different cultures and different values
•Experience of conflict resolution and de-escalation techniques in a face to face situation

•Drive for Results
•Energy and Customer Engagement Experience/Skills
•Want to be part of a Winning Team
•Customer focussed

Send Your CV to us today

Ref: 04122017
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