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Chain Reaction Cycles Ltd

Operational Team Supervisor

Chain Reaction Cycles Ltd

  • Antrim
  • Not disclosed
  • Permanent full-time
  • Updated 07/12/2017
  • Human Resources
this job is expired


Based in Whitepark, the successful candidate will work closely with the Operations Manager to support the daily running of the department ensuring achievement of operational targets.


Job Title: Operational Team Supervisor

Department: Whitepark

Job Summary

Based in Whitepark, the successful candidate will work closely with the Operations Manager to support the daily running of the department ensuring achievement of operational targets. Effective delegation to Operatives whilst providing close supervision in terms of shift productivity, performance, absence management, training and development, continuous improvement and quality control.

Reporting to: Operations Manager

Direct Reports: Operatives

Location: Successful candidate will be located at our Whitepark warehouse in Ballyclare.

Main duties & Responsibilities

  • Oversee the job functions associated with Workshop ensuring high standards of quality control and output
  • Motivate, organize and encourage teamwork within the workforce to ensure set productivity targets are met
  • Provide regular and appropriate operational communication to management and team members
  • Proactively plan the utilization of manpower in line with set targets and assign tasks accordingly to team members
  • Actively review all department tasks with the aim of continuous improvement and development
  • Training, development and completion of performance reviews of new team members
  • Closely monitor absence, timekeeping and holiday levels and take appropriate action where required
  • Ensure high level of quality control on all tasks
  • Enforce health and safety and housekeeping procedures including the wheel machine
  • Enforce company policies and procedures amongst team members
  • Any other duties required by Management

This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the company at any time.

Essential Criteria            

  • 2 years experience in a supervisory position in repair and maintenance of bikes and pre delivery inspection of orders
  • Proven success in delivering operational KPI’s on a consistent basis
  • Proven employee relations experience (i.e., investigations, discipline hearings)
  • Competent Microsoft Office user

Desirable Criteria           

  • Familiarization of CRC product including spoke types and lengths
  • Cytech qualification (Level 3) or similar industry recognised qualification

Behavioural skills & competencies        

  • Positive can do attitude
  • Strong leadership including ability to inspire and drive team members
  • Strong focus on achieving high standards of quality and efficiency
  • Excellent communication and organisational skills
  • Ability to thrive in a pressurized target driven environment
  • Ability to work on own initiative
  • Ability to create a united and efficient team
  • Methodical approach to problem solving

Hours of work   Mon – Fri, 8.30am – 4.30pm, 37.5 hours per week

Rate of pay: Dependent upon experience

To Apply

Please click on the APPLY NOW button below to be directed to the company website.

Closing 30th November at 5pm

In the case of a high number of applications, Chain Reaction Cycles Ltd, reserves the right to shortlist on the basis of desirable criteria.

Chain Reaction Cycles Ltd is an Equal Opportunities Employer

Ref: OTS/17/72
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Chain Reaction Cycles Ltd

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