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Ref: CSR003263

Senior Administrator / Helpdesk coordinator

  • Belfast
  • Negotiable
  • Permanent full-time
  • Updated 11/01/2017
  • Jonathan Derby
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Senior Administrator / Helpdesk coordinator


Senior Administrator / Helpdesk coordinator


  • Location: Greater Belfast                                  
  • Job Type: Permanent, full-time
  • Salary: Competitive                                                                  
  • Date: 11/01/2017


CSR is currently recruiting for an experienced Administrator / Helpdesk coordinator on behalf of a leading Facilities supplier based in greater Belfast.

Overseeing a team of helpdesk operators, the successful candidate will come from a strong administration background with previous experience in facilities / construction beneficial.


  • Overseeing a team of helpdesk operatives
  • Ensuring all calls are logged effectively and works are carried out within specific SLA’s
  • You will follow up with sub-contractors to ensure paperwork is returned, and jobs are signed off, and compliant.
  • Administrative duties as required
  • Ensure all applicable documentation is received, checked and filed
  • Process invoices and book-in orders


The Person

  • Strong administrative experience in either facilities, construction or related field
  • Excellent communication skills
  • Previous supervisory experience
  • Excellent reporting and record keeping capabilities
  • Keen eye for detail with proven ability of process management


In return you will be offered a leading salary and benefits package. 

CSR (NI) Ltd

CSR (NI) Ltd

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