We are a financial services group with more than 30 million customers in the UK, and a foothold in every community. We are familiar on almost every high street and among more than a million businesses through our strong heritage of Lloyds TSB, Halifax, Bank of Scotland, Scottish Widows, and other brands.
Our business is focused on retail and commercial financial services. This means we thrive as a business based on how well we serve our customers, on our relationships within the communities we serve; and on helping to deliver people's long-term goals.
We believe a strong economy must be underpinned by a healthy financial services sector, but it is business and individual endeavour that create the value and growth on which Britain’s future prosperity depends.
So, it is our role to help businesses and individuals thrive, while making a positive contribution to the communities in which we operate.
As our customers’ first point of contact, you’ll be there to listen to their questions, provide the best answers, and offer clear, jargon-free support over the phone.