Our Client based in Belfast City have vacancies for permanent full-time Multi-Lingual Customer Service Agents - fluent in Finnish

•Finnish speaking
•Fluency in written and spoken English
•Customer Focus –preferred experience in telephone or face to face Customer Service, building relationships with the customer
•Specialist Expertise – Genuine interest and passion for fashion
•Has an awareness of promoting the client brand
•Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale
•Planning & Organising - Ability to multitask on various contact channels to achieve personal and team targets
•Plans and prioritises workload in accordance with contact volumes
•Effective Communication - Excellent communication skills both verbal and written
•Resilience - Demonstrates resilience and ability to work on own initiative
•Problem Solving - Demonstrates problem solving and shares best practice with the overall customer experience, focusing on customer engagement

£14,000 per annum

*We are acting on behalf of our client as an Employment Agency*